Welcome everybody! Welcome to the 464th episode of the Monetary Advisor Success Podcast!
My visitor on in the present day’s podcast is Katie Calagui. Katie is the proprietor of Katie Calagui Consulting, a training and consulting agency that works with monetary planning agency executives and management groups.
What’s distinctive about Katie, although, is how she helps companies in constructing out their expertise improvement capabilities to spice up worker retention, create a pipeline of next-generation advisors, and, in the end, facilitate stronger and extra sustainable development.
On this episode, we discuss in-depth about why Katie thinks that companies can profit from investing in a individuals improvement function that spends their time specializing in agency tradition and coaching (moderately than operational HR points), how Katie finds that the perfect locations to work are the place staff really feel like they’re a part of a household (being valued and seen of their organizations) whereas those who battle are inclined to have controlling leaders and are the place staff aren’t trusted to tackle higher-level work, and Katie’s key metrics for figuring out whether or not a agency’s individuals improvement methods are profitable (together with promotion and retention charges in addition to development in advisors’ whole shopper headcount and common shopper measurement).
We additionally discuss why Katie thinks that sustaining a robust expertise pipeline is as vital as ever for companies (at the same time as artificial-intelligence-powered software program instruments develop into more and more succesful at dealing with duties, resembling notetaking, generally carried out by newer staff), how Katie believes that improved AI assist may truly enable companies to speed up their expertise improvement (for instance, by giving rising advisors extra time to suppose critically about shopper conversations they be part of and the way they could method them themselves), and the way Katie finds that companies profit when getting newer advisors concerned in enterprise improvement (in supporting senior advisors in preserving the method organized and in beginning to construct out their very own networks).
And make sure to hearken to the tip, the place Katie shares that whereas many advisory agency leaders suppose their expertise points are distinctive, that many share the identical issues (typically round areas resembling expectations and a scarcity of readability), how Katie counsels early-career advisors to play the “lengthy sport” and construct their expertise and relationships to set themselves as much as thrive in what might be a multi-decade profession, and why Katie thinks the perfect coaches are those that are ready to attract out the knowledge agency leaders have already got (after which assist these shoppers achieve the braveness to use it).
So, whether or not you are involved in studying about leveraging a individuals improvement chief to construct agency tradition, the worth of sustaining a robust expertise pipeline amidst advances in AI expertise, or how you can get essentially the most out of a training relationship, then we hope you take pleasure in this episode of the Monetary Advisor Success Podcast, with Katie Calagui.