Financial institution satisfaction rises regardless of financial challenges, research says


Regardless of an unsure economic system marked by declining whole deposits, family revenue and investments, retail financial institution buyer satisfaction has seen a spike in 2025. Retail shopper satisfaction in 2025 rose 11 factors from 2024 to 655 on a 1,000-point scale, in keeping with the J.D. Energy 2025 U.S. Retail Banking Satisfaction Examine, launched immediately. The rise is […]



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