Credit score union TruStone Monetary is utilizing an automatic chatbot from digital dialog platform developer Eltropy to scale back name middle quantity. Plymouth, Minn.-based TruStone built-in Eltropy’s chatbot in July, when the $5 billion credit score union’s employees dealt with a weekly common of 5,500 conversations with members searching for help. As much as 1,000 messages had been from members on Monday […]